What is "Managed IT Services"?

This is the practice of proactively monitoring and maintaining your servers, networks and devices so that your business always runs smoothly.

Our team will take the time to learn about your business and all the elements that make your network unique. As a result, you will:

  • Get support from an experienced technician that will be familiar with your IT network without asking the same redundant questions
  • Have a managed network where most issues are resolved before they cause any business interruption
  • Receive recommendations that are in-line with your business goals
  • Streamline your IT processes and reduce costly IT expenses

Most common IT services we perform are:

  • Installation and maintenance of servers, workstations, laptops, printers and smart-phones
  • Setup and secure wired, wireless, VPN networks and other network solutions
  • Data backup, recovery and restoration
  • Software/Technology setup and upgrades
  • Information sharing across offices, departments, web and electronic devices
  • Multi site managed IT support and services. Not just in Seattle!

Why BCT?

We guarantee a 2 business hour on-site response during emergency situation (Always ready to help)

Simple and clear pricing with detailed descriptions. (No nickel and diming)

Professional and courteous IT support and service (No inappropriate language or clothing worn by our IT support technicians)

We focus on creating long term supportive client relationships, not just provide IT support

Our technicians are trained to LISTEN to client needs and speak understandably (no IT tech jargon)

What can I expect from a BCT Tech?

  • A timely arrival of a trained and certified IT support technician
  • The experience to diagnose and provide solutions for IT support issues
  • No local travel or service fees in the greater Seattle, WA area
  • A free 1 hour onsite IT consultation for our first time business clients
  • A dedicated team of computer service technicians who specialize in IT services
  • Straight forward monthly billing for IT support and computer services provided

What are your IT support service rates?

93% of our clients have a monthly service agreement with rates of $150/hr or lower.

Learn More

Please tell us about your problem and we’ll send over our rates and more info.