This is the practice of proactively monitoring and maintaining your servers, networks and devices so that your business always runs smoothly.
Our team will take the time to learn about your business and all the elements that make your network unique. As a result, you will:
We guarantee a 2 business hour on-site response during emergency situation (Always ready to help)
Simple and clear pricing with detailed descriptions. (No nickel and diming)
Professional and courteous IT support and service (No inappropriate language or clothing worn by our IT support technicians)
We focus on creating long term supportive client relationships, not just provide IT support
Our technicians are trained to LISTEN to client needs and speak understandably (no IT tech jargon)
93% of our clients have a monthly service agreement with rates of $150/hr or lower.
"Alexei is the best! He is always so helpful and works quickly. He replies to all of our inquiries and is detailed in his work to ensure all of our issues are handled. They are an amazing company and we have always had great service. You will be making a great decision to go with this team for your computer needs!"
"BCT has provided responsive and outstanding service. Not being an IT expert myself, I feel like the crew over there goes out of their way to not only address the issue at hand, but to help the customer understand the concept of what caused the issue and what they will do to fix it. And furthermore they provide the education to the customer and follow through on their end to prevent the same or similar issue from occurring again in the future."
"After an agonizing full day of beating my head against the wall because I was not able to print from my computer but everyone else in my office was, I called Nazar and he got me up and printing in no time. He was efficient and nice with no condescending or making me feel like an idiot. Super quick and I am printing like a mad-woman. Super happy the service. Thank you Nazar!! "
