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Managed Detection & Response (MDR)

Stop Threats Before They Become Breaches

Cybersecurity threats are relentless, and traditional antivirus or firewalls are no longer enough. Businesses today need 24/7 monitoring, rapid detection, and immediate response to minimize risks. Managed Detection & Response (MDR) delivers enterprise-grade security without requiring an in-house SOC team.

At Business Computer Technicians (BCT), our MDR service combines advanced technology, human expertise, and proactive response. From endpoint detection & response (EDR) to full security operations center (SOC) services, we help organizations detect, contain, and neutralize threats before they escalate.

Why MDR Matters

  • Average breach costs exceed $4M — MDR lowers that risk.

  • Compliance standards (HIPAA, PCI DSS, SOC 2) demand strong monitoring.

  • Outsourced expertise makes enterprise security cost-effective.

See Our Statistics from Last Year
Terabytes Backed Up​
0
Businesses Managed​
0
Data Breaches​
100
Servers Launched​
0

What is Managed Detection & Response?

MDR Defined

MDR is a managed security service that combines continuous monitoring, advanced detection technologies, and incident response. Unlike basic monitoring tools, MDR provides hands-on threat hunting, analysis, and remediation from trained security experts.

How MDR Differs from Traditional Security

  • Reactive vs. Proactive – Firewalls and antivirus react to known threats, while MDR hunts for suspicious activity in real time.

  • Technology + Humans – MDR uses automation, but real analysts verify alerts and investigate anomalies.

  • Rapid Response – Instead of waiting for IT teams to react, MDR provides immediate containment.

When integrated with extended detection & response (XDR) and network operations center (NOC) services, MDR creates a layered defense that scales with your business.

Key Capabilities of MDR Services

Continuous Threat Monitoring

MDR provides 24/7 visibility across devices, servers, networks, and cloud systems. Using AI-driven analytics, MDR identifies anomalies that traditional tools often miss.

Incident Response and Containment

When a threat is detected, MDR analysts take immediate action:

Advanced Threat Intelligence

MDR leverages real-time threat feeds, malware databases, and behavioral analysis. Combined with firewall & network security, it ensures proactive defense against evolving attacks.

These capabilities make MDR an essential tool for industries under constant attack — from finance & insurance to healthcare.

Is Your Network Secure?
Review Our Checklist on How You Can Prevent Data Breaches in Your System.

MDR and Compliance Requirements

Meeting Regulatory Standards

Businesses in regulated industries cannot rely on reactive security. MDR directly supports compliance with:

Documented Audit Trails

MDR platforms generate reports on threat detection, response actions, and security posture. These reports help satisfy audits and demonstrate due diligence to regulators.

With compliance penalties often reaching into millions, MDR is not just security — it’s financial protection.

MDR in Industry Applications

Finance, Healthcare, and Legal

  • Finance & Insurance – Protects against fraud, ransomware, and phishing attacks.

  • Healthcare & Dental – Prevents breaches of patient data, aligning with HIPAA.

  • Law Firms & Legal Services – Ensures confidentiality of case files and client records.

Construction, Tech, and Public Sector

By tailoring MDR to industry-specific risks, BCT ensures businesses stay secure without overpaying for unnecessary tools.

Some Areas We Specialize In

Microsoft 365 & Azure

From email to infrastructure, we support, secure, and manage Microsoft 365 and Azure environments for productivity, collaboration, and uptime.

Network Deployment

We deploy and maintain Cisco-based networks, firewalls, and voice solutions—ensuring secure, high-performance communication across your organization.

Firewall Management & Threat Prevention

Our team configures, monitors, and maintains advanced firewalls to block threats before they reach your network—without slowing down your team.

Google Workspace & Cloud Integration

We help you migrate, configure, and secure Google Workspace for fast, safe, and compliant collaboration across remote or hybrid teams.

CAD, Autodesk, & Bluebeam Support

Whether you’re running AutoCAD, Revit, or Bluebeam, we optimize your hardware and software environment for high-performance rendering and collaboration.

Cloud & Virtualization Platforms

We support AWS, Azure, and VMware environments—whether you're migrating to the cloud, managing virtual machines, or securing hybrid systems.

MDR vs. EDR and XDR: What’s the Difference?

Endpoint Detection & Response (EDR)

EDR focuses on detecting and responding to threats on endpoints like laptops, desktops, and servers. It’s an important building block but limited in scope.

Managed Detection & Response (MDR)

MDR extends beyond endpoints by integrating:

  • 24/7 monitoring by security analysts.

  • Proactive threat hunting.

  • Incident containment and remediation.

Extended Detection & Response (XDR)

XDR expands MDR across multiple layers — endpoints, networks, servers, and cloud applications. XDR provides deeper correlation but may not include hands-on incident response unless paired with MDR.

For most mid-sized businesses, MDR provides the right balance of cost, coverage, and expert support.

Future of MDR and Business Security

AI, Automation, and Cloud Expansion

MDR solutions are rapidly evolving:

  • AI-driven detection improves accuracy and reduces false positives.

  • Automated response tools accelerate containment.

  • Cloud-based MDR integrates with Microsoft Azure and AWS to secure hybrid environments.

Why Businesses are Adopting MDR

  • Threats are too advanced for in-house IT to manage alone.

  • Cyber insurance increasingly requires managed detection.

  • MDR scales with business growth, ensuring long-term resilience.

As cybercriminals adopt AI-driven attacks and target supply chains, MDR remains one of the most effective defenses. Partnering with a provider like BCT, which integrates MDR with broader cybersecurity & compliance services, ensures businesses stay ahead of evolving risks.

Our Core Principles

Client-First Mentality

We take time to understand your business, listen to your needs, and tailor our recommendations to your specific goals.

Long-Term Focus

We measure success not by one-off transactions, but by the loyalty and satisfaction of our clients over time.

Efficiency Through Technology

Our mission is to help you get the most out of today’s tools — streamlining your operations and boosting productivity.

Contact Us To Learn More
Email Us:
Our Locations:

Seattle Address:
651 Strander Blvd,
Suite 212
Seattle, WA 98188

Seattle Support Line:
206-915-8324 (TECH)

Charlotte Address:
9805 Sandy Rock Place,
Suite C512
Charlotte, NC 28277

Charlotte Support Line:
704-727-4566

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Business Computer Technicians is here to keep your systems running smoothly. Whether it’s network issues, computer repairs, or ongoing support — we’ve got you covered.

Call Us: 206-915-8324 (TECH) 

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