Managed Detection & Response (MDR)
Stop Threats Before They Become Breaches
Cybersecurity threats are relentless, and traditional antivirus or firewalls are no longer enough. Businesses today need 24/7 monitoring, rapid detection, and immediate response to minimize risks. Managed Detection & Response (MDR) delivers enterprise-grade security without requiring an in-house SOC team.
At Business Computer Technicians (BCT), our MDR service combines advanced technology, human expertise, and proactive response. From endpoint detection & response (EDR) to full security operations center (SOC) services, we help organizations detect, contain, and neutralize threats before they escalate.
Why MDR Matters
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Average breach costs exceed $4M — MDR lowers that risk.
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Compliance standards (HIPAA, PCI DSS, SOC 2) demand strong monitoring.
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Outsourced expertise makes enterprise security cost-effective.
What is Managed Detection & Response?
MDR Defined
MDR is a managed security service that combines continuous monitoring, advanced detection technologies, and incident response. Unlike basic monitoring tools, MDR provides hands-on threat hunting, analysis, and remediation from trained security experts.
How MDR Differs from Traditional Security
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Reactive vs. Proactive – Firewalls and antivirus react to known threats, while MDR hunts for suspicious activity in real time.
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Technology + Humans – MDR uses automation, but real analysts verify alerts and investigate anomalies.
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Rapid Response – Instead of waiting for IT teams to react, MDR provides immediate containment.
When integrated with extended detection & response (XDR) and network operations center (NOC) services, MDR creates a layered defense that scales with your business.
Key Capabilities of MDR Services
Continuous Threat Monitoring
MDR provides 24/7 visibility across devices, servers, networks, and cloud systems. Using AI-driven analytics, MDR identifies anomalies that traditional tools often miss.
Incident Response and Containment
When a threat is detected, MDR analysts take immediate action:
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Isolate compromised devices.
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Block malicious IPs or domains.
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Restore systems with backup & disaster recovery solutions.
Advanced Threat Intelligence
MDR leverages real-time threat feeds, malware databases, and behavioral analysis. Combined with firewall & network security, it ensures proactive defense against evolving attacks.
These capabilities make MDR an essential tool for industries under constant attack — from finance & insurance to healthcare.
MDR and Compliance Requirements
Meeting Regulatory Standards
Businesses in regulated industries cannot rely on reactive security. MDR directly supports compliance with:
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HIPAA IT Compliance for healthcare organizations.
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PCI DSS Compliance for retailers and financial institutions.
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SOC 2 Readiness for service providers handling sensitive data.
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NIST & CMMC 2.0 Compliance for defense contractors and government suppliers.
Documented Audit Trails
MDR platforms generate reports on threat detection, response actions, and security posture. These reports help satisfy audits and demonstrate due diligence to regulators.
With compliance penalties often reaching into millions, MDR is not just security — it’s financial protection.
MDR in Industry Applications
Finance, Healthcare, and Legal
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Finance & Insurance – Protects against fraud, ransomware, and phishing attacks.
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Healthcare & Dental – Prevents breaches of patient data, aligning with HIPAA.
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Law Firms & Legal Services – Ensures confidentiality of case files and client records.
Construction, Tech, and Public Sector
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Construction & Real Estate – Secures cloud project files and financial systems.
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Tech, SaaS & Startups – Protects intellectual property and investor data.
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Public Sector & Government – Meets security mandates for local and federal agencies.
By tailoring MDR to industry-specific risks, BCT ensures businesses stay secure without overpaying for unnecessary tools.
Microsoft 365 & Azure
From email to infrastructure, we support, secure, and manage Microsoft 365 and Azure environments for productivity, collaboration, and uptime.
Network Deployment
We deploy and maintain Cisco-based networks, firewalls, and voice solutions—ensuring secure, high-performance communication across your organization.
Firewall Management & Threat Prevention
Our team configures, monitors, and maintains advanced firewalls to block threats before they reach your network—without slowing down your team.
Google Workspace & Cloud Integration
We help you migrate, configure, and secure Google Workspace for fast, safe, and compliant collaboration across remote or hybrid teams.
CAD, Autodesk, & Bluebeam Support
Whether you’re running AutoCAD, Revit, or Bluebeam, we optimize your hardware and software environment for high-performance rendering and collaboration.
Cloud & Virtualization Platforms
We support AWS, Azure, and VMware environments—whether you're migrating to the cloud, managing virtual machines, or securing hybrid systems.
MDR vs. EDR and XDR: What’s the Difference?
Endpoint Detection & Response (EDR)
EDR focuses on detecting and responding to threats on endpoints like laptops, desktops, and servers. It’s an important building block but limited in scope.
Managed Detection & Response (MDR)
MDR extends beyond endpoints by integrating:
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24/7 monitoring by security analysts.
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Proactive threat hunting.
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Incident containment and remediation.
Extended Detection & Response (XDR)
XDR expands MDR across multiple layers — endpoints, networks, servers, and cloud applications. XDR provides deeper correlation but may not include hands-on incident response unless paired with MDR.
For most mid-sized businesses, MDR provides the right balance of cost, coverage, and expert support.
Future of MDR and Business Security
AI, Automation, and Cloud Expansion
MDR solutions are rapidly evolving:
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AI-driven detection improves accuracy and reduces false positives.
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Automated response tools accelerate containment.
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Cloud-based MDR integrates with Microsoft Azure and AWS to secure hybrid environments.
Why Businesses are Adopting MDR
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Threats are too advanced for in-house IT to manage alone.
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Cyber insurance increasingly requires managed detection.
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MDR scales with business growth, ensuring long-term resilience.
As cybercriminals adopt AI-driven attacks and target supply chains, MDR remains one of the most effective defenses. Partnering with a provider like BCT, which integrates MDR with broader cybersecurity & compliance services, ensures businesses stay ahead of evolving risks.
Client-First Mentality
We take time to understand your business, listen to your needs, and tailor our recommendations to your specific goals.
Long-Term Focus
We measure success not by one-off transactions, but by the loyalty and satisfaction of our clients over time.
Efficiency Through Technology
Our mission is to help you get the most out of today’s tools — streamlining your operations and boosting productivity.
Seattle Address:
651 Strander Blvd,
Suite 212
Seattle, WA 98188
Seattle Support Line:
206-915-8324 (TECH)
Charlotte Address:
9805 Sandy Rock Place,
Suite C512
Charlotte, NC 28277
Charlotte Support Line:
704-727-4566
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