Managed IT Support That Scales With Your Business
Stop Struggling With IT Limitations
When systems go down, employees lose valuable time, and business leaders face mounting frustration. Outdated IT support often leads to downtime, compliance risks, and hidden costs.
Future-Proof IT Services for Growth
With Business Computer Technicians (BCT), businesses gain proactive, scalable, and secure IT support designed for today’s fast-paced market. From 24/7 help desk support to cybersecurity and compliance solutions, we ensure your technology empowers growth instead of holding it back.
Why Businesses Choose Managed IT Support
Common Pain Points With Traditional IT
Long response times and recurring issues
Lack of strategic IT planning
Reactive “break/fix” support models
Limited knowledge of compliance and security
Benefits of Modern IT Support
Partnering with BCT transforms IT into a business advantage. Our approach combines reliability, compliance readiness, and forward-looking strategy.
Key outcomes include:
Faster issue resolution with help desk and user support
Predictable budgeting with flat-rate pricing
Enhanced security with threat detection and response
IT strategy aligned with long-term business goals through vCIO services
Core Components of Managed IT Support
Proactive Monitoring and Resolution
Our network operations center (NOC) continuously monitors your systems to prevent downtime before it starts. Automated resolution tools minimize disruptions and keep employees productive.
Help Desk and Onsite Support
24/7 remote assistance for everyday issues
Fast onsite dispatch for critical problems
Knowledgeable technicians familiar with your industry
Explore more: See our help desk support services.
Cybersecurity at the Center of Support
Why Security Can’t Be an Afterthought
Modern cyber threats demand more than antivirus. Breaches expose sensitive data, damage reputations, and result in regulatory fines.
Security-Focused IT Services
BCT integrates cybersecurity and compliance into every managed IT service package:
Firewall & network security
Endpoint detection & response (EDR)
Managed detection & response (MDR)
SOC 2, HIPAA, PCI DSS, and NIST compliance readiness
Learn more in our cybersecurity & compliance services.
Backup & Business Continuity: Protecting Your Data
Risks of Data Loss
Whether from cyberattacks, hardware failure, or natural disasters, unprotected data creates catastrophic downtime.
Comprehensive Continuity Planning
BCT offers backup and disaster recovery solutions tailored for small and mid-sized businesses. Services include:
Automated cloud backups
Encrypted data storage
Rapid recovery plans to minimize downtime
See our backup & disaster recovery solutions.
Cloud and Collaboration Tools That Drive Productivity
Moving Beyond Legacy Infrastructure
Legacy servers and outdated collaboration tools slow down growth and reduce competitiveness.
Modern Cloud Solutions
We help organizations migrate and optimize cloud environments:
Microsoft 365 solutions
Google Workspace integration
Microsoft Azure & AWS services
Cisco Meraki cloud networks
Explore cloud solutions & services.
IT Strategy and Consulting for Decision-Makers
From Reactive to Strategic IT
Many providers stop at day-to-day fixes. BCT delivers executive-level IT guidance with strategic consulting (vCIO).
Outcomes of Strategic IT Consulting
Long-term technology roadmaps
Compliance readiness planning
Vendor and software optimization
Scalable infrastructure for future growth
See our IT consulting services.
Industry-Specific IT Support
Tailored IT for Every Sector
BCT’s experience spans multiple industries where compliance, security, and performance are non-negotiable:
Healthcare & dental – HIPAA-compliant IT systems
Finance & insurance – PCI DSS & SOC 2 security standards
Law firms – Data confidentiality and case management support
Construction & real estate – Field connectivity and project collaboration
Nonprofits & unions – Affordable, scalable IT tools (see Union Impact for association management solutions)
Deep Industry Knowledge
Explore IT services by industry:
Why BCT Is the Best Managed IT Partner
The BCT Difference
What makes us the top managed IT provider for small and mid-sized businesses?
Local presence in Seattle and Charlotte
Certified technicians with real industry expertise
Transparent pricing with no hidden costs
24/7 support backed by NOC & SOC services
Proof Through Results
Clients across healthcare, law, construction, and nonprofits rely on BCT to secure operations and drive growth.
Start here: See why clients choose us in our case studies and reviews.