Professional IT Services for Businesses
Reliable outcomes without surprises
Downtime, shadow IT, and compliance gaps cost money and trust. Our service menu is organized so decision-makers can map needs to solutions quickly—covering infrastructure, security, cloud, apps, and end-user enablement with accountable SLAs and measurable outcomes.
Built for scale, audits, and real-world constraints
We Manage Servers, Networks & IT Infrastructure.
Managed IT Services
Reliable support and expert guidance—onsite or remote.
Infrastructure & Networks
Design, build, and protect your network from the ground up.
Servers & Cloud Solutions
Flexible, scalable solutions for storage, virtualization, and remote work.
Security & Compliance
Protect sensitive data and meet regulatory standards with confidence.
Threat Detection & Remediation
Fast response and recovery when threats strike.
Backup & Disaster Recovery Services
Stay ahead of outages and downtime with proactive maintenance.
IT Consulting & Strategic Planning
Strategic planning and expert guidance to align IT with your business goals.
Upgrades & Special Projects
Tech transitions made easy—with minimal downtime and expert execution.
Business Applications & Industry Workflows
ERP, CRM, and revenue operations
Stabilize operations and reduce rework with structured application care. We support planning, updates, permissions, and integrations across ERP/CRM stacks, with attention to auditability and data integrity. See ERP & CRM Support and vCIO Services for governance and roadmapping.
Design, engineering, and construction toolchains
CAD/BIM and field-coordination software demand tuned workstations, storage, and license management. We cover Architecture & Design IT Support, Engineering IT Support, and Construction Software Support. For workforce dispatch and job tracking, explore our sister site UnionImpact.com for specialized dispatch management and crew coordination.
Also relevant: Financial Software Support for accounting closes and audit prep.
Resource: Server Virtualization Benefits.
Resilient Core, Observable Performance
NOC, monitoring, and lifecycle care
Proactive telemetry, patch orchestration, and incident triage reduce mean-time-to-resolve. See Network Operations Center (NOC) and Infrastructure & Networking for standardization, config baselines, and change control.
Security at the perimeter and between services
Hardened edge and east-west controls block common attack paths. See Firewall & Network Security and Security Operations Center (SOC) for policy, logging, IDS/IPS, and escalation processes.
Platform options: Server Virtualization Platforms.
Communications: VoIP & Business Phone Solutions.
Backup, Recovery, and Operational Resilience
Backups tuned to RPO/RTO—not guesswork
Protection plans are mapped to the data’s value and restore urgency. Explore Backup & Disaster Recovery and Backup & Disaster Recovery (Solutions) for on-prem, cloud, and hybrid options with verification testing.
Detect, contain, and prove what happened
Modern threats target endpoints first, then backups. Combine Endpoint Detection & Response (EDR) with Managed Detection & Response (MDR) or Extended Detection & Response (XDR) to collapse dwell time and streamline forensics.
Data-at-rest protection: Encryption & Data Security.
Reference: Critical Server Maintenance Checks.
Identity, Permissions, and Least Privilege
User lifecycle without the tickets pile-up
Standardize provisioning, roles, and deprovisioning to minimize human error. See User & Access Administration and Onboarding & Offboarding for repeatable workflows and audit-ready logs.
Strong auth that users will actually use
Adopt MFA and SSO to reduce password risks while improving experience. Start with Password Management & Credential Security, layer Multi-Factor Authentication (MFA), and federate with Single Sign-On (SSO).
Day-to-day support: Help Desk & User Support.
Productivity baseline: Office Productivity.
Law Firms & Legal Services
Confidential, compliance-ready IT for firms that rely on security and uptime.
Real Estate & Construction
From CAD support to jobsite connectivity—IT that keeps projects moving.
Property & Asset Management
Secure IT systems for tenant data, accounting, and portfolio management.
Professional Firms & Agencies
Scalable IT, ERP/CRM support, and cloud solutions for service-based businesses.
Manufacturing & Industrial
Reliable IT for production, automation, and compliance-driven operations.
Tech, SaaS & Startups
Agile, cloud-first infrastructure and compliance support for high-growth teams.
Nonprofits & Organizations
Cost-effective IT and Union Impact software to power missions and members.
Public Sector & Government
Secure, compliant IT that protects data and ensures uptime for civic operations.
Education & Training
Cloud collaboration and device management to support schools and institutions.
Corporate & Hybrid Offices
Modern IT solutions for distributed teams, remote work, and multi-office environments.
Finance & Insurance
Companies
Regulatory-ready IT systems designed to protect sensitive financial data.
Healthcare & Medical
HIPAA-compliant IT systems that prioritize patient care, data security, and compliance.
Media & Advertising
Reliable IT infrastructure, creative file storage, and collaboration platforms for agencies.
Oil & Gas
Robust IT systems, compliance tools, and field connectivity for energy sector operations.
Energy & Utilities
Critical infrastructure IT that ensures uptime, cybersecurity, and compliance for power and utilities.
Controls, Evidence, and Continuous Readiness
Map controls to frameworks—not buzzwords
Whether you need HIPAA, PCI, SOC 2, NIST, CMMC 2.0, GDPR, or CCPA, we align technology and policy to the specific clauses that matter. See Cybersecurity & Compliance, HIPAA IT Compliance, PCI DSS Compliance, and SOC 2 Readiness.
Prove it under audit, sustain it in production
We implement evidence generation (logging, tickets, approvals) and rationalize tools to reduce overlap. Explore NIST & CMMC 2.0 Compliance and GDPR & CCPA Compliance. For 24×7 alerting and escalation pathways, see Threat Detection & Response.
Supplement with Security Operations Center (SOC).
Glossary: IT Glossary for shared terminology.
Modernize, Consolidate, and Right-Size Spend
Microsoft 365, Google Workspace, and identity
We standardize tenants, licensing, and security baselines with automated guardrails. See Microsoft 365 & Azure Services and Google Workspace for governance, migration, DLP, and collaboration hardening.
Cloud platforms & secure networks
Adopt cloud where it reduces risk or cost—avoid lift-and-shift waste. Review Amazon Web Services (AWS) and Cisco Meraki Cloud Networks. For hybrid, use Cloud Solutions & Services to choose the right landing zone.
Virtualization tie-ins: Cloud & Virtualization Platforms.
System health: Windows Disk Cleanup Guide.
Operational Backbone & Project Delivery
Run: steady-state managed care
Stabilize endpoints, servers, and networks with measurable uptime and ticket SLAs. Start with Managed IT Support, Device & Asset Management, and Server Hosting & Management for lifecycle control and predictable service costs.
Change: projects and modernization
Retire technical debt and align platforms to business outcomes. See IT Projects & Modernization and IT Consulting. For visibility and planning, align with Why Choose BCT and compare: Dataprise Alternative, Electric AI Alternative.
Ops automation: Resolution Automation.
Regional coverage examples: Seattle IT Services.
Context-Aware IT for Regulated & Distributed Teams
Sector-specific nuances matter
Controls, integrations, and SLAs change by industry. Explore Law Firms & Legal Services, Real Estate & Construction, Manufacturing & Industrial, and Healthcare & Medical for scoped patterns and toolsets.
Scale from startup to enterprise
We design for team size, data sensitivity, and velocity. See Tech, SaaS & Startups, Finance & Insurance, Public Sector & Government, Education & Training, Corporate & Hybrid Offices, and Property & Asset Management.
Audience hubs: Who We Help with role-specific pages for CEOs & Owners, CFOs & Finance, and IT Managers.
Regional SOC/NOC: Seattle Cybersecurity and Helpdesk Support.
Client-First Mentality
We take time to understand your business, listen to your needs, and tailor our recommendations to your specific goals.
Long-Term Focus
We measure success not by one-off transactions, but by the loyalty and satisfaction of our clients over time.
Efficiency Through Technology
Our mission is to help you get the most out of today’s tools — streamlining your operations and boosting productivity.
Let’s Solve Your IT Challenges Together
Our U.S.-based team is here and ready to help.
We specialize in responsive, business-focused IT support that minimizes downtime and boosts productivity. No call centers, no long wait times—just experienced technicians ready to assist.
Contact us for:
Free IT consultations and quotes
Remote and onsite support requests
Questions about our managed IT plans
Emergency tech assistance
Project or compliance inquiries (HIPAA, SOC2, PCI)
Seattle Address:
651 Strander Blvd,
Suite 212
Seattle, WA 98188
Seattle Support Line:
206-915-8324 (TECH)
Charlotte Address:
9805 Sandy Rock Place,
Suite C512
Charlotte, NC 28277
Charlotte Support Line:
704-727-4566
