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As a business, you either host your email on your local server or use an email hosting provider such as Google, GoDaddy, NetFirms, etc… Both of these options have their advantages and disadvantages which will differ depending on many factors.
If you host your emails on a local server using products such as MS Exchange or Zimbra you may encounter problems such as:
So why do some businesses often opt for a local server despite these headaches?
Because emails that are stored locally can be accessed quicker than emails stored online. Businesses like having complete control of the entire email system, including response time to incidents. Another benefit is the option to monitor who has physical and remote access to the server at any given time. Plus many of the in-house email server products have wonderful tools for collaboration of emails, calendars, notes and contacts throughout the office.
So what are some reasons that businesses often opt for use of online email provider despite these issues?
One reason is that most of the cloud email hosting providers have a robust SPAM and virus solution. It means not having to pay monthly subscription fees or having to download updates. The two big issues that can crash and cause emails to stop coming in altogether. Using an online email providor also means that there is no additional software required to install and maintain. This often makes most email hosting services a cheaper option when compared to the cost of a local server.
With BCT a business can get the benefits of both email solutions while removing a majority of the disadvantages. For our clients we can creatively setup their email server to work WITH the cloud hosted service. This setup is not for everyone and requires both the local email server and an email hosting account in the cloud. However, most our clients find that the PROS outweigh the CONS.
The PROS of having BOTH an in-house server and storing email in the cloud:
The CONS of having BOTH an in-house server and storing email in the cloud:
"Alexei is the best! He is always so helpful and works quickly. He replies to all of our inquiries and is detailed in his work to ensure all of our issues are handled. They are an amazing company and we have always had great service. You will be making a great decision to go with this team for your computer needs!"
"BCT has provided responsive and outstanding service. Not being an IT expert myself, I feel like the crew over there goes out of their way to not only address the issue at hand, but to help the customer understand the concept of what caused the issue and what they will do to fix it. And furthermore they provide the education to the customer and follow through on their end to prevent the same or similar issue from occurring again in the future."
"After an agonizing full day of beating my head against the wall because I was not able to print from my computer but everyone else in my office was, I called Nazar and he got me up and printing in no time. He was efficient and nice with no condescending or making me feel like an idiot. Super quick and I am printing like a mad-woman. Super happy the service. Thank you Nazar!! "