Affordable Business IT Support

Business Computer Technicians offers a full range of IT services, customized to your needs, at an affordable price. From day-to-day troubleshooting to strategic long term planning, we are a one stop solution for all your needs. Expect timely arrival, experienced and certified technicians, and high work ethic. We offer access to the same technician if any questions or other computer projects should arise, this way your working with a tech that actually cares about your business's problems and vulnerabilities instead of someone simply following written protocols.

 

Support Services

  • Troubleshoot network and system issues
  • Printer repair and maintenance
  • Computer repair
  • Assist with or perform physical move, add, change of equipment
  • Server installations and maintenance
  • Build, repair, and maintain SQL and Access databases
  • Support wire/cable dressing and labeling to customer standards
  • Perform backups and restore operations as requested
  • DNS, DHCP, WINS modifications as requested
  • Installation and implementation of wired or wireless networks
  • Build custom applications and tools
  • General computer problem troubleshooting and repair
  • Standard Installation of operating system and applications
  • IT Security
  • Troubleshoot application problems
  • Un-box and assemble equipment
  • Rack mount equipment, as required
  • Installation of device drivers
  • Virus and spyware detection and removal
  • Connecting and re-tying Ethernet cross-connects
  • Connecting and re-tying switch patches
  • Assigning port and IP Addressing
  • Other services available upon request

 

Preventative Maintenance

BCT understands your company's need for immediate computer support, but we are also aware of the many expenses of employing a full time technician.

Just like cars require regular maintenance and service, so do computers. For this reason it is necessary to have a reliable maintenance plan to eliminate problems before they occur. This is why we recommend a preventative maintenance plan for your computers. Preventative maintenance means we show up on a regular basis, run a series of scans and tests searching for potential problems. All discovered threats are eliminated, backups are made, drivers are updated, current security patches are installed, and local security levels are checked. After all required security measures are taken we optimize the hard drive, software, and operating system for peak computer performance. Additional benefits to this package include the wavier of trip fees, free email and phone support with prioritized scheduling.